Tours and viewing of the Conservatory Showroom are by appointment only.
We at the Ken Rhodes Group Ltd have always believed in putting the customer first and are only too familiar with the tarnished reputation the double glazing industry has. As a family business who have over 35 years combined experience within the community we pride ourselves on honest prices, friendly expert advice and unrivalled customer service.
All of our installations offer the highest security for total peace of mind. And our quality materials & workmanship come with a comprehensive 15-year insurance back guarantee too.We are also accredited by the consumer watchdog Which? Trusted Trader Scheme.
We offer to beat any like for like written quote, so Call Todayfor a FREE Quote!
If you feel you would like a guided tour of the factory where the products are manufactured, then we shall be pleased to accommodate your request.
Viewing Previous Customers' Installations
We are fortunate to have literally hundreds of satisfied customers, who are only too happy for new potential customers to view. So, with no obligation, should you be interested in taking up this free viewing service, we would be only too happy to organise a viewing that is convenient to both parties.
Alternative Dispute Resolution
We always endeavor to provide the best service and products for our customers.
However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website here.